Josh answered 10 questions from passengers (Image: Getty)
A pilot working with Jet2 has offered a behind-the-scenes insight into life in the cockpit, while also sharing simple in-flight advice that he says can noticeably improve the experience for nervous flyers. The airline invited its myJet2 Travel Tribe members to put their questions directly to one of the airline’s own pilots, Josh, on the Jet2Blog.
The myJet2 Travel Tribe members is an online research community run by the airline, designed to keep customers involved in shaping the travel experience. Members take part in polls, surveys and discussion forums, and on this occasion were able to ask a pilot directly about common worries around flying.
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The British airline is based at Leeds Bradford Airport (Image: Getty)
Posting on Friday on the blog, one person asked about tips for nervous flyers.
The question asks: “I’m a nervous flyer! Can you give me some tips on how to relax and enjoy the flight?”
He suggested making sure you have digital entertainment or a good book with you to help pass the time.
Josh said: “Try distractions like music, films, podcasts or a good book. This can make a big difference and help pass the time.”
Make sure you charge your phone or tablet before you fly so you can watch films, listen to music or podcasts, and you could also bring a Kindle or a physical book as another simple way to stay occupied during the journey.
He reassured the nervous traveller by adding: “Understanding that turbulence is completely normal. Aircraft are designed and tested to handle far more than you’ll ever experience on a typical flight.”
The pilot encouraged nervous travellers not to hesitate in speaking to cabin crew if they are feeling uneasy.
“Let the crew know if you’re feeling nervous – the team at Jet2 are incredibly customer-focused, and if you mention it, they’ll do everything they can to reassure you and make the journey as comfortable as possible! This might even include a cockpit visit on the ground before departure, which can really help build confidence.
“Remember, flying is one of the safest forms of transport, with multiple layers of training, technology and procedures all working together to keep you safe. If you have any questions while onboard, just ask a member of our friendly crew who will gladly help you.”
The pilot answered 10 questions put forward by travellers. Among them, one passenger asked about his favourite destination to fly to and Croatia stood out.
He wrote: “That’s always a tough one, but somewhere like Split in Croatia stands out. The approach is visually stunning and technically interesting, and once you’re there, it’s a beautiful place to spend time. It’s one of those destinations that makes you appreciate how special the job is.”
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